Star Sneakers
Star Sneakers
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Turnaround times: All items are in stock and ready to ship. Please allow 3 to 5 business days for order processing. You will be notified via email with shipment information and your tracking number. We will ship items to the confirmed address provided on the account. You are responsible for all extra shipping and handling charges if they apply. We strive to ship promptly and hit the delivery dates stated. We are not responsible for any carrier delays of shipments.
Local pickup: We also offer local pickup at our Brick and mortar store located at 2828 Coal River Road, Bloomingrose, WV 25024. You will be notified via email when your order is ready for pickup. Please allow 3-5 business days for order processing. Hours: M-F 7 am-6 pm, Sat. 10 am-5 pm, and Sun. 1 pm-5pm. Hours are subject to change due to weather or other unforeseen circumstances. We update our Facebook regularly with any changes as such.
Turnaround times: All items are in stock and ready to ship. Please allow 3 to 5 business days for order processing. You will be notified via email with shipment information and your tracking number. We will ship items to the confirmed address provided on the account. You are responsible for all extra shipping and handling charges if they apply. We strive to ship promptly and hit the delivery dates stated. We are not responsible for any carrier delays of shipments.
Local pickup: We also offer local pickup at our Brick and mortar store located at 2828 Coal River Road, Bloomingrose, WV 25024. You will be notified via email when your order is ready for pickup. Please allow 3-5 business days for order processing. Hours: M-F 7 am-6 pm, Sat. 10 am-5 pm, and Sun. 1 pm-5pm. Hours are subject to change due to weather or other unforeseen circumstances. We update our Facebook regularly with any changes as such.
RETURNS/ EXCHANGES:
We want to make sure you love your purchase, so we are always willing to help in any way.
We offer store credit for any items returned.
- Your returns must be communicated no later than two weeks after the purchase.
- ALL SALE OR DISCOUNT ITEMS ARE FINAL SALE! (discount codes, mystery bags, markdowns, or items in the SALE/ CLEARANCE tab)
-The items must be returned unworn, unwashed, and smell free.
- If it's a SALE ITEM & you need to exchange it for a different size, we can exchange it if we have that size in stock. Otherwise, we will not be able to return.
SHIPPING CUSTOMERS:
- Please communicate through email (theboonewv@gmail.com) within the 2-week time frame, that you need to make a shipping return.
- if you're not sure it fits within the return policy, please feel free to ask.
- Ship the returned item with a note/ or email printoff stating the order Number, Name, & RETURN or EXCHANGE.
- FIRST return, we will provide the label at no extra charge.
- Return address: P.O. Box 82, Bloomingrose, WV 25024.
LOCAL RETURNS:
- Bring the return to our storefront/pickup location- 2828 Coal River Road, Bloomingrose, WV 25024.
- Bring your return with a note stating the Order Number, Name, & RETURN or EXCHANGE.
- If the item doesn’t comply with the return policy, we will put it back in the bag and back on the shelf to pick up / or return to sender and you will be notified via email.
—We try our best to be very reasonable with our policy and ALWAYS try to work with our customers as much as possible.
If you have any questions, don’t hesitate to ask to reach out and email us at theboonewv@gmail.com.
DAMAGED/ DEFECTIVE ITEMS:
If you have any damaged or defective items, please reach out to us via email at theboonewv@gmail.com within 72 hours of delivery and please attach photos. Thank you!
RETURNS/ EXCHANGES:
We want to make sure you love your purchase, so we are always willing to help in any way.
We offer store credit for any items returned.
- Your returns must be communicated no later than two weeks after the purchase.
- ALL SALE OR DISCOUNT ITEMS ARE FINAL SALE! (discount codes, mystery bags, markdowns, or items in the SALE/ CLEARANCE tab)
-The items must be returned unworn, unwashed, and smell free.
- If it's a SALE ITEM & you need to exchange it for a different size, we can exchange it if we have that size in stock. Otherwise, we will not be able to return.
SHIPPING CUSTOMERS:
- Please communicate through email (theboonewv@gmail.com) within the 2-week time frame, that you need to make a shipping return.
- if you're not sure it fits within the return policy, please feel free to ask.
- Ship the returned item with a note/ or email printoff stating the order Number, Name, & RETURN or EXCHANGE.
- FIRST return, we will provide the label at no extra charge.
- Return address: P.O. Box 82, Bloomingrose, WV 25024.
LOCAL RETURNS:
- Bring the return to our storefront/pickup location- 2828 Coal River Road, Bloomingrose, WV 25024.
- Bring your return with a note stating the Order Number, Name, & RETURN or EXCHANGE.
- If the item doesn’t comply with the return policy, we will put it back in the bag and back on the shelf to pick up / or return to sender and you will be notified via email.
—We try our best to be very reasonable with our policy and ALWAYS try to work with our customers as much as possible.
If you have any questions, don’t hesitate to ask to reach out and email us at theboonewv@gmail.com.
DAMAGED/ DEFECTIVE ITEMS:
If you have any damaged or defective items, please reach out to us via email at theboonewv@gmail.com within 72 hours of delivery and please attach photos. Thank you!